Master Terms of Use.

Effective Date: July 2025

Welcome to Beauty Work Friends™ (“BWF,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of:

  • the Beauty Work Friends Consultant Membership

  • Beauty Work Friends for Brands

  • The Definitive Guide to Launching & Scaling a Beauty Brand & accompanying AI Advisor

  • all BWF websites, digital products, platforms, tools, events, and services (collectively, the “Services”)

By accessing or using any of the Services, you (“you,” “your,” or “the User”) agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

In the event of any conflict between these Global Terms and a product-specific addendum, the applicable addendum governs.

1. Eligibility

You represent and warrant that you:

  • are at least 18 years old

  • have the capacity to enter a binding agreement

  • are using the Services for lawful purposes

  • will comply with all applicable laws and these Terms

We may deny or revoke access at our sole discretion.

2. Accounts & Access

Some Services require account creation. You agree to:

  • provide accurate information

  • maintain the confidentiality of your login credentials

  • remain responsible for all activity under your account

Sharing logins or access links is strictly prohibited.

3. Payments & Billing

For Services with associated fees, you agree to:

  • provide accurate payment information

  • authorize us and our payment processors (e.g., Stripe) to charge your payment method

  • accept automatic renewals where applicable

  • pay all fees when due

Unless stated otherwise in a product-specific addendum:

  • all payments are non-refundable

  • billing periods are not prorated

  • disputed or reversed payments may result in suspended or terminated access

We may modify pricing with advance notice.

4. Intellectual Property

All content within the Services—including templates, frameworks, tools, digital products, design elements, event recordings, branding, and materials—is the exclusive property of Beauty Work Friends™.

You may not:

  • copy, distribute, modify, or publicly share content

  • reproduce or create derivative works

  • resell or sublicense access

  • develop competing products or programs using our IP

  • reverse-engineer or extract the structure, prompts, or frameworks

IP violations may result in legal action and immediate termination.

5. Confidentiality

Certain Services involve confidential information (e.g., community forums, Slack channels, job boards, directories, live events).

You agree to:

  • maintain strict confidentiality

  • not screenshot, record, share, or publish private discussions or materials

  • not disclose other users’ proprietary information

  • honor confidentiality obligations even after termination

6. Prohibited Conduct

You agree not to:

  • violate any law or regulation

  • infringe on IP, privacy, or confidentiality rights

  • scrape, crawl, or extract data from BWF Services

  • share access credentials with others

  • harass, abuse, or cause harm to other users

  • use Services to solicit users for unrelated or competitive offerings

  • misrepresent your identity, intentions, or professional background

  • attempt unauthorized access to systems or platforms

We may investigate and take action, including termination or legal enforcement.

7. No Guarantees

While BWF provides strategic guidance and educational content, we do not guarantee:

  • financial results or profitability

  • funding or investor outcomes

  • retail or distribution success

  • product development outcomes

  • regulatory or operational results

  • marketing performance

  • hiring or consultant outcomes

  • availability or responsiveness of other users

All business outcomes depend on your individual decisions and circumstances.

8. AI Advisor — Global Disclaimer

Some Services include access to an AI-powered advisor (“AI Advisor”). By using it, you acknowledge and agree that:

  • the AI Advisor provides educational guidance only

  • AI-generated responses may be inaccurate, incomplete, outdated, or contextually incorrect

  • the AI Advisor does not replace professional legal, financial, regulatory, operational, or business advice

  • any decisions you make based on AI output are solely your responsibility

Beauty Work Friends™ is not liable for:

  • business setbacks, losses, or negative outcomes

  • operational, financial, or strategic decisions you make

  • delays or damages resulting from AI-generated guidance

Use of the AI Advisor is entirely at your own risk.

9. Third-Party Tools & Links

Our Services may integrate with or link to third-party platforms such as Notion, Slack, Stripe, Airtable, Softr, or others.

Beauty Work Friends™ is not responsible for:

  • outages, downtime, or data loss

  • privacy or security practices

  • functionality or availability

  • content or accuracy

  • your interactions or agreements with third-party providers

Your use of third-party tools is governed by their terms and policies.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided “as is” and “as available.”

We do not warrant:

  • continuous, secure, or error-free access

  • accuracy or completeness of content

  • suitability for any specific purpose

  • outcomes from use of the Services

Your use of Services is voluntary and at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law:

  • BWF is not liable for indirect, consequential, incidental, special, punitive, or exemplary damages

  • This includes loss of revenue, profits, business opportunities, or data

  • Our total liability for any claim shall not exceed the amount you paid for the Service in the 12 months preceding the claim

12. Indemnification

You agree to indemnify and hold harmless Beauty Work Friends™ and its officers, affiliates, contractors, contributors, and agents from any losses, damages, claims, or expenses arising from:

  • your violation of these Terms

  • your misuse of the Services

  • disputes with consultants, brands, or other users

  • your business decisions or actions taken

13. Termination

We may suspend or terminate your access if:

  • you violate these Terms

  • you misuse BWF intellectual property

  • you share or distribute protected content

  • payment fails and is not remedied

  • your conduct harms other users or the integrity of BWF

Termination does not entitle you to refunds.

14. Changes to Terms

We may update these Terms at any time. Updated Terms take effect once posted.
Continued use of the Services means you accept the updated Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California.

Any disputes that cannot be resolved through good-faith negotiation must be resolved through binding arbitration in San Francisco County, California (unless prohibited by law).

You waive participation in class actions or class-wide arbitration.

16. Contact

For questions about these Terms, please contact:
hello@beautyworkfriends.com

Addendum A: BWF Consultant Membership

These product-specific terms apply to all members (“you,” “your,” or “the Member”) participating in the Beauty Work Friends Consultant Membership (“BWF Consultant Membership,” “Membership,” or “Community”). By joining or accessing the Membership, you agree to both the Global Terms and this Membership Addendum.

1. Eligibility & Admissions

The BWF Consultant Membership is a curated community for senior-level beauty consultants, freelancers, and advisors.

To join, you must:

  • complete an application

  • meet our eligibility requirements

  • be approved by the BWF team

Admission is at our sole discretion. Meeting the eligibility criteria does not guarantee acceptance, and we may deny or revoke membership at any time.

2. Membership Inclusions

Membership benefits may evolve over time, but generally include:

  • access to our private Slack community

  • bi-weekly office hours

  • monthly virtual programming (roundtables, masterclasses, guest speakers)

  • access to the private job board

  • quarterly IRL meetups (and additional member-led informal gatherings)

  • member resources, templates, updates, and relevant announcements

We reserve the right to modify, add, or discontinue community features at any time.

3. Payment, Billing & Cancellations

Membership is billed on a recurring basis (quarterly or yearly, depending on the Member’s selection).

By enrolling, you agree that:

  • All payments are final and non-refundable

  • Membership renews automatically unless cancelled prior to the renewal date

  • If you cancel, access remains active through the end of the billing cycle

  • We do not prorate partial billing periods

We may adjust pricing in the future; changes will be communicated in advance.

4. Conduct Expectations

BWF is a professional, respectful, and collaborative community. By joining, you agree to:

  • engage with members courteously and constructively

  • refrain from harassment, discrimination, threats, or abusive behavior

  • honor the confidentiality of conversations, shared knowledge, and community spaces

  • avoid soliciting members for unrelated services, recruitment, or spam

  • not share internal resources, insights, or discussions outside the community

We reserve the right to remove members whose behavior violates these standards or disrupts the community environment.

5. Confidentiality

The value of the community depends on trust. You agree to keep confidential:

  • member discussions

  • shared strategies, processes, and insights

  • proprietary resources or materials provided within the Membership

  • details shared during office hours, roundtables, or private channels

You may not screenshot, record, publish, distribute, or otherwise share content from the Membership without written permission.

6. Collaborations & Introductions

Members often choose to work together, refer work, or collaborate on projects. While we support this, you understand that:

  • Beauty Work Friends does not vet, guarantee, or supervise member-to-member collaborations

  • Any engagements formed are between members and undertaken at your own discretion

  • Beauty Work Friends is not liable for disputes, work outcomes, or contractual issues between members

We strongly encourage members to use written agreements for any collaborations.

7. Directory Visibility (If Applicable)

If your membership includes access to or listing within a consultant directory:

  • You are responsible for the accuracy of your own profile information

  • Beauty Work Friends is not responsible for outdated, incorrect, or incomplete information

  • You authorize us to display your profile within the community directory

You may request profile edits by emailing us.

8. Intellectual Property

All community materials—including templates, event recordings, resources, logos, and brand assets—belong to Beauty Work Friends.

You may not:

  • copy or repost internal materials

  • create derivatives

  • distribute content outside the membership

  • present BWF materials as your own

This includes community frameworks, discussion prompts, summaries, and behind-the-scenes materials.

9. Termination

We may suspend or terminate membership at any time, with or without notice, if:

  • you violate these Terms or the Global Terms

  • your conduct harms the community or other members

  • you misuse resources or confidential information

  • payment fails and is not remedied

Termination does not entitle you to refunds or proration.

You may also terminate your membership at any time through your account settings; cancellation will apply to the next renewal cycle.

10. Changes to Terms

We may revise these Terms periodically. Continued participation in the Membership after updates indicates acceptance of the revised Terms.

11. Contact

For questions about the Consultant Membership or these Terms, please contact:
hello@beautyworkfriends.com

Addendum B: BWF for Brands Membership

These product-specific terms apply to all users (“you,” “your,” or “the User”) accessing the Beauty Work Friends for Brands Directory (the “Directory”). By using the Directory, you agree to the Global Terms as well as this BWF for Brands Addendum.

1. Access & Eligibility

Beauty Work Friends for Brands (“BWF for Brands,” “we,” “us,” or “our”) provides access to a private, curated directory of senior-level independent consultants in the beauty industry.

Access is limited to:

  • brand founders

  • in-house brand leaders

  • industry professionals who meet our eligibility criteria

We may grant, deny, or revoke access at our discretion. Approval does not guarantee continued access, and access may be removed if we determine that use violates these terms or compromises the integrity of the BWF community.

2. Privacy & Confidentiality

The Directory and all information contained within it are confidential and proprietary to Beauty Work Friends.

By accessing the Directory, you agree to:

  • Treat all consultant information—including names, emails, backgrounds, project history, and areas of expertise—as private and confidential.

  • Not copy, download, screenshot, scrape, share, or distribute Directory content outside your organization without our written permission.

  • Not use the Directory to build, populate, or inform any competitive or adjacent database, talent list, platform, or marketplace.

  • Any unauthorized use may result in immediate loss of access and may lead to legal action.

3. Permitted Use

Your access to the Directory is solely for identifying and contacting consultants for legitimate business opportunities that align with their stated expertise.

You may not use the Directory:

  • to solicit consultants for unrelated services, marketing outreach, promotional content, or spam

  • to misrepresent your project, budget, or company

  • to grant access or share login credentials with any person or third party

  • for scraping, data extraction, or building derivative databases

  • for commercial resale or competitive purposes

  • Improper use may result in termination of access.

4. No Guarantees

While the Directory is thoughtfully curated, Beauty Work Friends does not make any guarantees regarding:

  • the availability, interest, or responsiveness of any consultant

  • the accuracy or completeness of consultant profiles

  • the quality, timeliness, or outcomes of any work performed by consultants

  • the success of any connection, project, or collaboration

Any working relationship you choose to form with a consultant is at your own discretion and sole risk. Beauty Work Friends is not a party to any agreements, negotiations, or communications between you and any consultant.

5. Intellectual Property

All Directory content—including its structure, format, consultant descriptions, branding, design elements, and presentation—is the exclusive property of Beauty Work Friends and is protected by intellectual property laws.

You may not:

  • copy or reproduce any portion of the Directory

  • create derivative works

  • redistribute, publish, or publicly post any consultant information or proprietary content

Any use beyond the limited license granted within these Terms requires written permission from Beauty Work Friends.

6. Payment, Billing & Access Duration

If Directory access requires a subscription or fee, the following terms apply in addition to the Global Payment Terms:

  • Access begins upon successful payment unless otherwise noted

  • Fees are non-refundable for any access period already delivered

  • Subscription plans will auto-renew unless cancelled in accordance with our cancellation policy

  • We reserve the right to modify access pricing; updates will be communicated in advance

  • Loss of access—whether through expiration, cancellation, or termination—does not grant entitlement to refunds or proration.

7. Termination

We may revoke or suspend your Directory access at any time, with or without notice, if we determine that:

  • you violated these Terms or the Global Terms

  • your actions undermine the safety or integrity of the BWF community

  • your behavior toward consultants is inappropriate, abusive, or harmful

  • your use of the Directory is competitive, exploitative, or misaligned with legitimate business needs

Termination of access does not relieve you of any obligations, including confidentiality, payment, or intellectual property restrictions.

8. Changes to Terms

We may update or revise these Terms. Continued use of the Directory after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

9. Contact

For questions about BWF for Brands or these Terms, please email:

hello@beautyworkfriends.com

Addendum C: The Definitive Guide to Launching & Scaling a Beauty Brand Digital Resource & AI Advisor – Product Specific Terms

These product-specific terms apply to purchasers and users (“you,” “your”) of The Definitive Guide to Launching & Scaling a Beauty Brand (“the Guide,” “the Product”). By accessing or using the Guide, you agree to both the Global Terms and this Guide Addendum.

1. Nature of the Product

The Definitive Guide to Launching & Scaling a Beauty Brand is a digital product delivered via Notion or another digital platform. It may include:

  • written content

  • templates, checklists, tools, and frameworks

  • worksheets

  • video or audio content

  • strategic prompts and exercises

  • access to an AI-powered advisor (“AI Advisor”)

  • links to resources

You acknowledge that digital products are non-refundable once delivered or accessed.

2. License & Permitted Use

When you purchase the Guide, you receive a single-user, non-transferable, non-exclusive license to access and use the content for your personal or internal business use.

You may not:

  • share your login, access link, or password with others

  • distribute, copy, screenshot, or publicly post any part of the Guide

  • reproduce, sell, or sublicense the content

  • use the Guide to create competing products, courses, tools, or frameworks

  • share, upload, or repurpose internal processes, templates, or structures

Any unauthorized use may result in removal of access and potential legal action.

3. Updates & Access

We may update or expand the Guide at any time. Updates are provided at our discretion and are not guaranteed.

We reserve the right to:

  • modify content

  • replace or remove sections

  • change digital delivery platforms

  • revoke access for misuse or violation of these terms

Access to the Guide is tied to the email used at purchase and is not transferable.

4. No Guarantees or Outcomes

The Guide is designed to support education, clarity, strategic thinking, and business decision-making. However, Beauty Work Friends™ does not guarantee:

  • specific business results

  • revenue growth or profitability

  • successful fundraising or access to capital

  • retail placement or wholesale success

  • product development outcomes

  • regulatory or operational success

  • marketing or sales performance

Your business outcomes depend on your decisions, execution, budget, market conditions, and unique variables.

5. Use of Examples & Case Studies

Any examples, sample language, case studies, templates, or frameworks in the Guide are illustrative and should not be interpreted as guaranteed strategies, performance indicators, or predictions.

You are responsible for adapting examples to your specific brand and circumstances.

6. AI Advisor — Use, Limitations & Disclaimers

The Guide includes access to an AI-powered advisor (“AI Advisor”), developed to provide clarity, strategic suggestions, examples, and educational support.

By using the AI Advisor, you understand and agree that:

6.1 The AI Advisor Does Not Provide Professional Advice

The AI Advisor is not a substitute for:

  • legal, financial, regulatory, or compliance advice

  • product development, R&D, or technical formulation guidance

  • operations, supply chain, or manufacturing consulting

  • marketing strategy, paid media planning, or professional creative direction

It is designed solely for educational and informational purposes.

6.2 No Guarantees or Accuracy

AI-generated output may be:

  • inaccurate

  • incomplete

  • outdated

  • contextually incorrect

  • inconsistent

  • speculative

Beauty Work Friends™ does not guarantee the accuracy, completeness, or reliability of any AI-generated content.

6.3 You Are Responsible for Decisions Made

You agree that:

  • all business decisions are your own

  • you are responsible for verifying information before acting

  • you will not rely solely on AI output without appropriate due diligence

  • Beauty Work Friends™ is not responsible for any direct, indirect, or consequential outcomes of using the AI Advisor

6.4 Use at Your Own Risk

Your use of the AI Advisor is voluntary and at your own risk. Beauty Work Friends™ is not liable for:

  • business losses

  • project delays or failures

  • operational or regulatory issues

  • financial outcomes

  • reputational harm

By using the AI Advisor, you acknowledge that its output is “take it or leave it” guidance, and must be evaluated with your own judgment.

7. Intellectual Property

All content in the Guide—including writing, frameworks, checklists, templates, structures, prompts, and visuals—is the exclusive property of Beauty Work Friends™.

You may not:

  • copy or reproduce any part of the Guide

  • create derivative works

  • distribute or publish internal materials

  • use the content to build or enhance competing products, services, or educational materials

Violation of our intellectual property rights may result in legal action and revocation of access.

8. Prohibited Conduct

You agree not to:

  • misuse, replicate, or reverse-engineer the Guide

  • share access links or duplicate materials

  • circumvent platform protections

  • publish or resell content

  • use the Guide to solicit consultants or members in ways that violate other BWF Terms

9. Termination

We may suspend or revoke your access to the Guide at any time, with or without notice, if:

  • you violate these Terms

  • you misuse, share, or distribute content

  • your behavior poses risk to the community or platform

  • payment is reversed, disputed, or refunded

Termination does not entitle you to a refund.

10. Contact

For questions about the Guide or these Terms, please contact:
hello@beautyworkfriends.com